Privacy Policy
Privacy Policy
Your privacy is important to us
1. Introduction
Welcome to Sub Counters (“we,” “our,” or “us”). This Privacy
Policy explains how we collect, use, disclose, and safeguard
your information when you visit our website and use our social
media follower counter service. Please read this privacy
policy carefully. If you do not agree with the terms of this
privacy policy, please do not access the site or use our
services.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily
provide to us when you:
- Register for an account
- Connect your social media accounts
- Subscribe to our premium services
- Contact us for support
- Participate in surveys or promotions
2.2 Social Media Information
When you connect your social media accounts (YouTube, TikTok,
Instagram, Facebook), we request specific permissions
(“scopes”) from each platform. These allow us to display
accurate real-time subscriber and follower counts, and to
provide analytics to you. We only request the minimum data
necessary for our service, and we never sell this data to
third parties.
YouTube (Google)
-
.../auth/youtube.readonly
– Read-only access to
your YouTube account data (subscriber counts, channel
statistics). -
.../auth/youtube.channel-memberships.creator
–
Access to information about your channel memberships (list
of active members, their level, and membership start date).
This is used only to display membership stats on your
counter.
TikTok
-
user.info.basic
– Read access to your profile
info (open id, avatar, display name). -
user.info.profile
– Read access to additional
profile details (bio description, profile links,
verification status). -
user.info.stats
– Read access to your account
statistics (follower count, like count, following count,
video count). We use this data only to update your counter
in real-time.
Instagram (Meta)
-
instagram_business_basic
– Access to your
connected Instagram Business or Creator account basic data
(id, name, username, profile info). -
followers_count
– Read-only access to the
number of your Instagram followers (used for the counter).
Facebook (Meta)
-
pages_show_list
– Access to the list of
Facebook Pages you manage (id, name, category). This is only
used to let you choose which Page to connect. -
followers_count
– Read-only access to your
Page’s follower count (used for the counter).
We do not request or store any private messages, videos,
posts, or content from your social media accounts. Access is
limited strictly to the follower and subscriber data necessary
to provide our real-time counter service and analytics.
2.3 Automatically Collected Information
We automatically collect certain information when you visit
our website:
- IP address and location data
- Browser type and version
- Device information
- Usage patterns and preferences
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect for the following purposes:
- Provide and maintain our sub counter service
- Update follower counts in real-time
- Customize your counter display and settings
- Process payments for premium subscriptions
- Send service-related communications
- Improve our website and services
- Prevent fraud and ensure security
- Comply with legal obligations
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to
third parties. We may share your information in the following
circumstances:
4.1 Service Providers
We may share information with trusted third-party service
providers who assist us in operating our website, conducting
our business, or serving our users, including:
- Payment processors
- Cloud hosting providers
- Analytics services
- Customer support tools
4.2 Legal Requirements
We may disclose your information if required to do so by law
or in response to valid requests by public authorities.
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your
information may be transferred as part of that transaction.
5. Data Security
We implement appropriate technical and organizational security
measures to protect your personal information against
unauthorized access, alteration, disclosure, or destruction.
These measures include:
- Encryption of data in transit and at rest
- Regular security assessments
- Access controls and authentication
- Secure data centers and infrastructure
- Employee training on data protection
6. Data Retention
We retain your personal information only for as long as
necessary to fulfill the purposes outlined in this Privacy
Policy, unless a longer retention period is required or
permitted by law. When you delete your account, we will delete
or anonymize your personal information within 30 days, except
where we are required to retain certain information for legal
or regulatory purposes.
7. Your Privacy Rights
Depending on your location, you may have the following rights
regarding your personal information:
-
Access: Request access to your personal
information -
Correction: Request correction of
inaccurate information -
Deletion: Request deletion of your personal
information -
Portability: Request a copy of your data in
a portable format -
Restriction: Request restriction of
processing -
Objection: Object to certain types of
processing
To exercise these rights, please contact us using the
information provided in the “Contact Us” section below.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance
your experience on our website. Cookies are small data files
stored on your device. We use:
-
Essential Cookies: Necessary for the
website to function properly -
Analytics Cookies: Help us understand how
visitors use our website -
Preference Cookies: Remember your settings
and preferences -
Marketing Cookies: Used to deliver relevant
advertisements
You can control cookies through your browser settings, but
disabling certain cookies may affect the functionality of our
website.
9. Third-Party Links
Our website may contain links to third-party websites or
services. We are not responsible for the privacy practices or
content of these third-party sites. We encourage you to read
the privacy policies of any third-party sites you visit.
10. Children’s Privacy
Our service is not intended for children under the age of 13.
We do not knowingly collect personal information from children
under 13. If we become aware that we have collected personal
information from a child under 13, we will take steps to
delete such information promptly.
11. International Data Transfers
Your information may be transferred to and processed in
countries other than your own. We ensure that such transfers
are conducted in accordance with applicable data protection
laws and that appropriate safeguards are in place to protect
your information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will
notify you of any material changes by posting the new Privacy
Policy on this page and updating the “Last updated” date. We
encourage you to review this Privacy Policy periodically for
any changes.
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13. Contact Us
If you have any questions about this Privacy Policy or our
privacy practices, please contact us:
Email: info@subcounters.com
Address: Sub Counters
DR. Wiardi Beckmansingel 91
3132CN Vlaardingen
Netherlands
Response Time: We aim to respond to all
privacy inquiries within 72 hours.