The Science of Social Proof: Why Businesses That Display Social Validation Outperform Those That Don’t
IIn 1984, a psychologist named Robert Cialdini wrote a book called Influence. You’ve probably heard of it, or at least heard people reference it. It became one of those books that marketing people won’t shut up about. But there’s a reason it stuck around. Cialdini identified something that feels obvious once you see it: people…